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Biomedical and pharmaceutical techniques Toronto

About Us

Priti Chawla

Capsule Communications

Sourcing participants for clinical studies is difficult.

Advances in biomedical and pharmaceutical techniques have allowed for novel compounds to be developed at breakneck speed. However, a revolutionary new medicine is only as good as its clinical trials, as without reproducible and valid human testing, most drugs will never make it to a consumer level product.

Capsule Communications is a patient recruitment service agency that specializes in highly tailored and targeted advertising techniques to source quality candidates for any clinical study. By crafting customized recruitment plans for each client, Capsule is able to cut advertising costs and save significant time while sourcing the most suitable participants in the area.

Clinical trials cost Toronto

Costs

Clinical trials cost more every year

Advertising and incentive laws

Regulations

Advertising and incentive laws confusing and opaque

Laser focussed approach Toronto

Outdated

Traditional media is expensive and inaccurate

background viewers

OVERVIEW

top quote

Most patient
recruitment
agencies are
stuck in the past.

quote bottom
Graph showing CLINICAL TRIAL COSTS Toronto

CLINICAL TRIAL COSTS

The average cost for a phase I trial is between $1.4 to $6.6 million, while a phase III trial can cost up to $53 million.

Phase I $3.4M

Phase II $8.6M

Phase III $21.4M

03

CHALLENGES

PROBLEM

For decades, patient recruitment for large and small scale clinical trials has focused on broad marketing techniques to maximise exposure.

This "shotgun" approach to sourcing participants costs a significant amount of money, and your message cannot be customized to the interests of a specific group based on geographic, cultural, or ethnic considerations.

NO ANALYTICS

It is also impossible to track the effectiveness of these channels to assess the return on investment, meaning they cannot inform future advertising spend decisions accurately.

With clinical trials already ballooning in associated costs, a misspend in advertising can have significant impacts.

LOW SUCCESS

Without customizing their message, other agencies aim to send as many prospective patients to research centres as possible without taking the time to determine eligibility

This can cause extra time and costs for the research centre, as they must interview and examine each patient before determining that a majority will be ineligible and thus a waste of time.

GOALS

We aim to source high
quality clinical trial
participants
that meet
all trial criteria to save
our clients time and
money.

Laser focussed approach Toronto

Solutions

THE CAPSULE COMMUNICATIONS DIFFERENCE

Capsule Communications is a modern patient recruitment agency that utilizes the latest in digital communication technologies to generate high quality patient leads for clinical trials.

OUR SOLUTION

Instead of applying a "one size fits all" template to every market and situation, Capsule Communications develops an entirely unique patient recruitment campaign tailored specifically to each clinical trial and the participants they require.

This laser-focused approach removes unnecessary spending on outdated and costly advertising channels whilst providing a high randomization success rate and less administration time for pharmaceutical companies and research centres alike.

By capitalizing on the benefits provided by social media in patient recruitment, Capsule Communications is able to target highly specific groups for increased chances of success and demonstrable returns on investment.

quote left

Capsule Communications
specializes in unlocking the
full power of highly targeted,
highly customized audience
groups to maximize high
quality patient recruitment
for every clinical trial.

quote right
05

SOCIAL MEDIA

The past decade has been defined by the rise of social media and the unprecedented access directly to consumers at all times. Social media now reaches 2.77 billion people globally, and some 63% of all Canadians have an active social media presence.

This incredible tool has been opened up to brands for direct, targeted advertising based on interests, demographics, location, and more. Many consumer brands have invested significantly in social media advertising to great effect, however, the patient recruitment industry has been slow to capitalize on the potential.

AVERAGE PATIENT RECRUITMENT FOR $5K CAPSULE CAMPAIGN

Graph showing AVERAGE PATIENT RECRUITMENT FOR $5K CAPSULE CAMPAIGN

Capsule Communications specializes in unlocking the full power of highly targeted, highly customized audience groups to maximize high quality patient recruitment for every clinical trial.

Every phase of clinical trials will require different cohorts of participants, from broadly healthy to niche condition sufferers. Capsule Communications investigates all aspects of the target patient pool to understand their most likely demographics, interests, ethnic group and geographical location in the clinical trial area.

Once a complete picture of the desired patient has been developed, Capsule creates a bespoke, targeted social media advertising campaign based on these characteristics to serve their recruitment collateral directly to those individuals most likely to be willing to participate. By ensuring the wording and imaging accompanying a recruitment message matches the patient profile, the chances of a successful recruitment are greatly increased.

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A/B TESTING

Another powerful feature of social media is the ability to optimise campaigns using A/B testing.

A/B testing Toronto

OPTIMIZATION

A/B testing allows for the creation of two versions of a particular campaign with slight variations to see which one results in a higher level of engagement

TRACKABLE ROI for powerful patient recruitment tool

TRACKABLE ROI

Easily trackable metrics for return on investment and click through rate combine to create an extremely powerful patient recruitment tool.

FUTUREPROOF

FUTUREPROOF

The result is higher quality campaigns and informed marketing decisions for future recruitment efforts, which all save significant time and money.

07

IRB ACCREDITED

Capsule Communications is fully accredited by the Institutional Review Board (IRB) to advertise using their patient database for clients. This allows Capsule Communications to create compelling ads while adhering to the IRB protocol, often leading to an increased level of engagement and patient recruitment.

Capsule Team
Marketing regulations around clinical trials can be restrictive and complex, limiting the extent of information that can be communicated during the brief moments consumers are exposed to campaigns every day.
Comprehensive participant prescreening Toronto
08

PRE-SCREENING

Capsule Communications prides itself on offering comprehensive participant prescreening to save time and money for our clients. Many global patient recruitment agencies focus on getting as many patients signed up as possible, despite any excluding criteria they might meet.

The result is a large build up of patients at research centres that can often struggle with the workload, and ultimately result in many patients being rejected. Capsule Communications makes it a priority to perform thorough pre-screening of candidates to ensure they meet all eligibility criteria before they reach the research centre.

This involves direct conversations with each potential patient that removes ineligible individuals before any more of their or your time is wasted. This results in fewer hours spent sifting through participants and more time spent conducting important research, whilst also saving money in labour costs.

Targeted recruitment campaigns Toronto
user quote top

C apsule Communications is a patient recruitment agency for the modern clinical trial

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A deep focus on bespoke, targeted recruitment campaigns utilising social media and A/B testing has helped Capsule Communications to become the number one name in providing high quality trial participants.

Unlike large global firms, our approach is highly tailored to the required patient profile and the local demographics to save significant time and money on any clinical trial.

Priti Chawla

Priti Chawla

President
David Churchill

David Churchill

Medical Consultant
Emilia Martelli

Emilia Martelli

Business Development Manager
Julie Kroll

Julie Kroll

Creative Director
Rohan Karunakaran

Rohan Karunakaran

Digital Strategist

We'd love to hear from you

Capsule Communications
5700-100 KING ST.W.
Toronto, ON. Canada. M5X 1C7

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